{"id":339,"date":"2026-04-04T08:30:09","date_gmt":"2026-04-04T08:30:09","guid":{"rendered":"https:\/\/bearpawsdogwalking.co.uk\/?page_id=339"},"modified":"2026-04-18T20:02:34","modified_gmt":"2026-04-18T20:02:34","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/bearpawsdogwalking.co.uk\/?page_id=339","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Bear Paws Dog Walking \u2013 Terms & Conditions\u00a0\u00a0<\/span><\/p>

By engaging the services of Bear Paws Dog Walking, you agree to the following terms and\u00a0 conditions.\u00a0<\/span><\/p>

Bookings & Assessments\u00a0\u00a0<\/span><\/p>

  • Meet & Greet: All dogs must undergo an initial assessment via a “Meet & Greet” before\u00a0 services commence. Bear Paws Dog Walking reserves the right to refuse any dog\u00a0 deemed unsuitable, dangerous, or disruptive.\u00a0<\/span><\/li>
  • Full Disclosure: Owners must disclose all relevant medical and behavioural traits, health\u00a0 issues, or antisocial tendencies (e.g. aggression, incontinence, or lack of house\u00a0 training). Failure to disclose such information constitutes a material breach of this\u00a0 agreement.\u00a0<\/span><\/li>
  • Arrival Windows: Booked times are estimates. Please allow a 30-minute grace\u00a0 period for your walker to arrive, accounting for traffic or unforeseen circumstances.\u00a0 We operate in most weather conditions, however in the event of extreme weather\u00a0 walks may be rescheduled at short-notice.\u00a0\u00a0<\/span><\/li><\/ul>

    Health & Veterinary Care\u00a0\u00a0<\/span><\/p>

    • Vaccinations & Treatments: Owners confirm their dog is microchipped and up-to-date\u00a0 with all vaccinations, flea, tick, and worming treatments.\u00a0<\/span><\/li>
    • Illness & Contagion: You must notify us immediately if your dog is exposed to or\u00a0 diagnosed with any contagious condition (e.g., Kennel Cough, Parvovirus, Fleas, or\u00a0 Giardia). For the safety of other dogs, we cannot walk dogs with infectious illnesses.\u00a0<\/span><\/li>
    • Feeding & Bloat: To prevent the risk of “Bloat” (GDV), please ensure your dog has not\u00a0 eaten within 1-2 hours of their scheduled pick-up. If a dog has just eaten, the walk will\u00a0 be cancelled for their safety and the full fee will apply.\u00a0<\/span><\/li>
    • Emergency Care: In an emergency, we will attempt to contact you (or your emergency\u00a0 contact) immediately. If you are unreachable, Bear Paws Dog Walking is authorised to\u00a0 seek veterinary care and make decisions in the best interest of the dog. A Canine First\u00a0 Aid kit will be carried on all walks.\u00a0\u00a0<\/span><\/li>
    • Fees: All veterinary fees incurred are the sole responsibility of the owner. <\/span>Collection & Property Access\u00a0\u00a0<\/span><\/li>
    • Access: Owners must provide a working key or secure access to the property. If we\u00a0 cannot gain entry after reasonable effort, the walk will be charged in full. <\/span>\u2022 <\/span>Key Security: Keys are kept securely, labelled only with the dog\u2019s name (no address\u00a0 details), and will be returned upon request. Alternatively, keys may be kept in the\u00a0 owners lock box on site.\u00a0\u00a0<\/span><\/li>
    • Home Security: If your home has a dog flap, it is your responsibility to ensure the\u00a0 garden\/grounds are fully secure.\u00a0<\/span><\/li>
    • Post-Walk: We will towel-dry all dogs to a reasonable standard after wet walks. Please\u00a0 ensure towels and a water bowl are easily accessible at your property. We are not liable\u00a0 for subsequent cleaning or grooming costs.<\/span>\u00a0<\/li><\/ul>

      Equipment & Liability\u00a0\u00a0<\/span><\/p>

      • Legal Requirements: Per the <\/span>Control of Dogs Order 1992<\/span><\/i>, all dogs must wear a collar\u00a0 and ID tag with the owner’s name and address. If no tag is present, we will attach a\u00a0 temporary one for the walk.\u00a0<\/span><\/li>
      • Safety Gear: Owners must provide secure, well-fitting harnesses, collars and leads. Bear\u00a0 Paws Dog Walking is not liable for injuries or loss resulting from faulty or ill-fitting\u00a0 equipment.\u00a0<\/span><\/li>
      • Third-Party Liability: Owners are responsible for any damage or injury caused by their\u00a0 dog to third parties or other animals. We strongly recommend having valid pet\u00a0 insurance including third-party liability or public liability cover.\u00a0\u00a0<\/span><\/li><\/ul>

        Cancellations & Retainers\u00a0\u00a0<\/span><\/p>

        • Standard Cancellation: Walks can be rescheduled with at least 24 hours’ notice.\u00a0 Cancellations can be made with at least 48 hours, as much notice as possible should be\u00a0 provided. Repeated cancellations will not be tolerated and any cancellations without\u00a0 the required notice period will be forfeited if the relevant notice is not provided. In the\u00a0 event of approved cancellations, the owners pre-paid walks if cancelledwill be credited\u00a0 against future bookings.\u00a0<\/span><\/li>
        • Ongoing Retainer: If you have a regular slot but pause services for an extended period,\u00a0 a 50% monthly retainer fee applies to hold your space. This fee is waived if we can fill\u00a0 the slot with another client.\u00a0<\/span><\/li>
        • Weather Safety: Bear Paws Dog Walking reserves the right to rearrange, shorten or\u00a0 cancel walks in extreme weather (e.g., heatwaves or severe storms) for the safety of\u00a0 the dog and walker. If applicable you will be informed as soon as reasonably practicable.\u00a0\u00a0<\/span><\/li>
        • Holiday notice: Bear Paws Dog Walking will provide any dates of unavailability when\u00a0 issuing the monthly invoice. Bear Paws Dog Walking will provide at least 7 days\u2019 notice\u00a0 to allow sufficient time to discuss alternative arrangements.\u00a0\u00a0<\/span><\/li>
        • Termination: Either party may terminate the ongoing agreement with one month\u2019s\u00a0 written notice. If you cancel your final week of service, a fee of 50% of your average\u00a0 weekly spend is due.\u00a0<\/span><\/li><\/ul>

          Payments\u00a0\u00a0<\/span><\/p>

          • Rates: Prices are as advertised on our website and are non-negotiable. <\/span>\u2022 <\/span>Terms: Invoices must be paid via BACS within 7 days of receipt and in advance of the\u00a0 scheduled walks. Services will not be fulfilled if payment is not received in advance.\u00a0<\/span>\u00a0<\/li><\/ul>

            Media & Marketing\u00a0\u00a0<\/span><\/p>

            • The owner consents to Bear Paws Dog Walking taking photos or videos of their dog for\u00a0 use on social media and advertising. Media will not include any identifiable information.\u00a0 The media will remain the property of Bear Paws Dog Walking.\u00a0<\/span><\/li>
            • If clients refer new members to Bear Paws Dog Walking they will be granted a 20%\u00a0 discount on one month\u2019s invoice. Referrals are valued and appreciated.\u00a0<\/span><\/li><\/ul>

              Privacy Information\u00a0\u00a0<\/span><\/p>

              • Bear Paws Dog Walking is the data controller for the owners\u2019 personal data. Personal\u00a0 data including name, address, contact details and dog walk history will be held\u00a0 securely for the purposes of providing the dog walking service. Bear Paws Dog Walking\u00a0 lawful bases for processing are contract and legitimate interests. Personal data will be\u00a0 provided directly by the owners and will be retained in line with Bear Paws Dog\u00a0 Walking retention period. Bear Paws Dog Walking may share personal data with Vets,\u00a0 only in exceptional circumstances where providing immediate medical care to your\u00a0 dog is required. Bear Paws Dog Walking Telephone: 07836419545 Email:\u00a0 edmundjcole@gmail.com<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                Bear Paws Dog Walking \u2013 Terms & Conditions\u00a0\u00a0 By engaging the services of Bear Paws Dog Walking, you agree to the following terms and\u00a0 conditions.\u00a0 Bookings & Assessments\u00a0\u00a0 Meet & Greet: All dogs must undergo an initial assessment via a “Meet & Greet” before\u00a0 services commence. Bear Paws Dog Walking reserves the right to refuse […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-339","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=339"}],"version-history":[{"count":4,"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/339\/revisions"}],"predecessor-version":[{"id":442,"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/339\/revisions\/442"}],"wp:attachment":[{"href":"https:\/\/bearpawsdogwalking.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}